We hate to see you go, but if you need to cancel your subscription, please follow these steps:
If you subscribed through www.jillianmichaels.com:
1. Log in to your account on jillianmichaels.com. This will take you directly to your Dashboard.
2. In the upper right corner, click on the Profile icon.
3. Click on Account > then Subscription drop down.
4. Hit the Cancel Subscription button to end your subscription.
If you subscribed through your iTunes account:
1. Go to your phone Settings > [your name] > iTunes & App Store.
2. Tap your Apple ID at the top of the screen.
3. Tap View Apple ID. You might need to sign in or use Touch ID.
4. Tap Subscriptions > My Fitness by Jillian Michaels > Cancel Subscription.
(Note: Per Apple's cancellation policy, your membership might renew if you don't cancel your subscription more than 24 hours before your renewal date.)
If you subscribed through the Google Play Store:
1. Open the Google Play Store on your device
2. Tap Menu AccountSubscriptions.
3. Find the subscription you want to cancel.
4. Tap Cancel.
If you are not sure how you subscribed, please contact firstname.lastname@example.org and we will assist you.