If you need assistance or just want to send feedback, we'd love to hear from you! 

We are an email-based customer support service, so please contact us by submitting a ticket at help.jillianmichaels.com or emailing us at Help@jillianmichaels.com. We will respond as quickly as possible. 

The Fitness App Help Desk hours of operation:

Monday through Friday: 9 am-5 pm Eastern Standard Time

If you have submitted a ticket after business hours Monday-Friday, please expect a response within the next working business day. If you have submitted a ticket over the weekend please expect a response by end of the day the following Tuesday at the latest. 

We look forward to assisting you!

Contact us at Help@JillianMichaels.com