The Air 4 Jillian Michaels Edition Smartwatch (Air 4) comes with limited battery charge and should be charged completely before first use. When fully charged, Air 4 has a battery life of up to seven days.
To charge your device:
  1. Plug the included magnetic charging cable into a USB port (recommended) or wall charger. 
  2. There may be a clear protective sticker on the back of the device. Remove any stickers that may be covering the back of the watch. Align the two metal pins on the magnetic charging cable with the back of your smartwatch. Once connected to power, Air 4 turns on and displays a charging screen. This screen shows the battery percentage as your watch charges.
For additional assistance with your iTOUCH watch please contact iTOUCH Support by clicking the below link or copy/paste it into your browser: reach out to support@itouchwearables.com

Note: Do not charge your smartwatch using a fast charger, as these can damage the battery

Charge Air 4 until the screen shows that the battery is fully charged
Check out the following articles for additional info:

The most common issues are all on our support site:

 The  iTOUCH complete manual can be found here: 


Contact us at Help@Jillian