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The Fitness App Help Center
I'm having trouble loading the videos.
Can I view the workouts on my dashboard on JillianMichaels.com?
How to change your weight from lbs. to kilos
How do I stream the app on my TV?
Questions about the Old Website
The website looks different, where's the old website?
Can I still use the old website and mobile app?
How to access your subscription/account info
How to access my Dashboard on the website
How do I find the subscription registration email address?
Billing & Cancellations
How do I cancel my subscription?
How do I update my payment information?
What is your cancellation and refund policy?
How do I purchase a Jillian Michaels: The Fitness app subscription?
What are the available subscription options?
Why do I have to give my credit card information for a free trial?
How can I subscribe without entering my credit card information?
Why did my subscription renew?
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About The Fitness App
What is Jillian Michaels: The Fitness app?
How do I join the Jillian Michaels Fitness app Community?
The Fitness App - How to
How do I print my grocery list?
How do I change my meal plan?
How do I change the days I will eat on plan?
How do I change my "Shop Day"
How do I change the time in between exercises?
See all 7 articles