Technical Questions 8

• I'm having trouble loading the videos.
• Can I view the workouts on my website dashboard on The Fitness App?
• How to change your weight from lbs. to kilos
• How do I stream the app on my TV?
• How to change The Fitness app to Spanish

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Membership 9

• How do I purchase a Jillian Michaels: The Fitness app subscription?
• What are the available subscription options?
• Why do I have to give my credit card information for a free trial?
• How can I subscribe without entering my credit card information?
• Why did my subscription renew?

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Your Account 3

• How to access your subscription/account info
• How to access my Dashboard on the website
• How do I find the email address I used to register my active subs?

Billing & Cancellations 5

• How do I cancel my subscription? - based on the selected payment form.
• How do I update my payment information?
• What is your cancellation and refund policy?
• How to - restore my Google Play purchase.
• How do I restore my Apple subscription? (Apple ID protection enabled)

About The Fitness App 3

• How to contact The Fitness App Support
• What is Jillian Michaels: The Fitness App?
• How do I join the The Fitness App Community?

The Fitness App - How to 7

• How do I print my grocery list?
• How do I change my meal plan?
• How do I change the days of the week I will eat on the meal plan?
• How do I change my "Shop Day" - iOS Platform (Android below)
• How do I change the time in between exercises?

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