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The Fitness App Help Center
Technical Questions
9
I'm having trouble loading the videos.
Can I view the workouts on my website dashboard on The Fitness App?
How to change your weight from lbs. to kilos
How do I stream the app on my TV?
How to change The Fitness app to Spanish
View all 9
Membership
8
How do I purchase a Jillian Michaels: The Fitness app subscription?
Why do I have to give my credit card information for a free trial?
How can I subscribe without entering my credit card information?
Why did my subscription renew?
How do I change my subscription?
View all 8
Your Account
3
How to access your subscription/account info
How to access my Dashboard on the website
How do I find the email address I used to register my active subs?
Billing & Cancellations
5
How to - restore my Google Play purchase.
How do I restore my Apple subscription? (Apple ID protection enabled)
What is your cancellation and refund policy?
How do I update my payment information?
How do I cancel my subscription? - based on the selected payment form.
About The Fitness App
3
How to contact The Fitness App Support
What is Jillian Michaels: The Fitness App?
How do I join the The Fitness App Community?
The Fitness App - How to
7
How do I print my grocery list?
How do I change my meal plan?
How do I change the days of the week I will eat on the meal plan?
How do I change my "Shop Day" - iOS Platform (Android below)
How do I change the time in between exercises?
View all 7
How-To? Step-by-step
Meal Plans
5
How do I change my meal plan in the app?
How do I access meal plan settings?
Change serving sizes on The Fitness App
How do I swap meals on the The Fitness App?
How to log your meals
Workouts
8
How do I swap moves on The Fitness App?
How do I preview exercises on The Fitness App? (Snips of each move)
How do I change time between exercises?
How do I change equipment on The Fitness App?
How do I generate a workout on The Fitness App?
View all 8