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Billing & Cancellations

How do I cancel my subscription? - based on the selected payment form.
You can cancel your subscription billing at any time. Based on the selected payment platform used to subscribe. See below for guidance tips. If you sub...
Fri, 10 Mar, 2023 at 11:56 AM
How do I update my payment information?
If you subscribed through www.jillianmichaels.com website to update your payment see the below steps: 1. Log in to your account on jillianmichaels.com. ...
Fri, 10 Mar, 2023 at 1:12 PM
What is your cancellation and refund policy?
Subscriptions renew automatically whether you subscribed through JillianMichaels.com, Apple, PayPal, Google Play Store, Samsung Pay, or PayPal.  You may c...
Fri, 10 Mar, 2023 at 1:17 PM
How to - restore my Google Play purchase.
There are two ways of restoring subscriptions purchased through Google Play.  ** Login using the same Google Play account (email) used to purchase the subs...
Tue, 20 Dec, 2022 at 8:34 PM
How do I restore my Apple subscription? (Apple ID protection enabled)
If you subscribed through Apple it's possible that you had Apple ID protection selected at the time of registration in which your registration email...
Fri, 10 Mar, 2023 at 1:25 PM