Subscription Questions
How do I purchase The Fitness app subscription? You can purchase a Jillian Michaels The Fitness App subscription at www.jillianmichaels.com/join, on the A...
Wed, 12 Feb, 2025 at 2:24 PM
A monthly subscription is $19.99 USD Our annual subscription is $149.99 USD All new accounts come with a 7-day free trial. After the 7-day free...
Tue, 11 Feb, 2025 at 12:51 PM
Why do I have to give my credit card information for a free trial? A credit card or payment details are required to activate your free trial. Rest assured...
Wed, 4 Oct, 2023 at 3:22 PM
How can I subscribe without entering my credit card information? You can register through the App Store where you also manage your subscription billing....
Wed, 4 Oct, 2023 at 3:39 PM
If you subscribed through our website www.jillianmichaels.com: Please contact our Customer Support team at help@jillianmichaels.com to change your subs...
Thu, 31 Oct, 2024 at 3:04 PM
To avoid automatic subscription renewal you must cancel your subscription billing. We recommend canceling 48/72 hours before the scheduled date. As recomme...
Mon, 18 Dec, 2023 at 5:48 PM
The Fitness App has your ID.Me discount for Teachers, Nurses, First Responders, Military & Students!
The Fitness App offers special pricing for teachers, nurses, first responders, students, and Military personnel in the US through ID.Me. New and existing m...
Thu, 30 Jan, 2025 at 6:56 PM
The Fitness App is pleased to offer gift cards for our membership. Please visit the following URL to purchase: https://www.jillianmichaels.com/gift-cards...
Tue, 24 Jan, 2023 at 2:45 PM
My subscription billing is managed through Apple, how do I retrieve my receipt? Since your subscription billing is managed by Apple, they'll resend yo...
Fri, 9 Feb, 2024 at 3:16 PM
Because your subscription is managed through Samsung Pay, it does not allow outside vendors like us access to your account, which would allow us to locate y...
Fri, 4 Apr, 2025 at 10:57 AM