Your Account

How can I access my account info or subscription details?
You can access your The Fitness App subscription information in two ways. The subscription billing is managed through the selected payment method. In th...
Fri, 19 Dec, 2025 at 12:19 PM
I'm logged into the app, where can I find my registration email?
To locate the registration email see the following steps while logged into the app: 1. Start by tapping the Me tab and then theĀ Settings gear in the upper...
Fri, 19 Dec, 2025 at 12:26 PM
Can I access my dashboard on The Fitness App website?
Yes! To access your Dashboard follow the below steps by signing in through our website. 1. Log in to www.jillianmichaels.com with your registration emai...
Fri, 19 Dec, 2025 at 12:29 PM
I need to replace my registration email, what are the steps?
To update your replace your registration email, please contact Customer SupportĀ at Help@JillianMichaels.com. They will be able to assist you with this reque...
Fri, 19 Dec, 2025 at 12:49 PM
What is 28Shred and how can I purchase it?
28Shred offers a one-time purchase price of $49.99 USD for unlimited access to the program or a 90-day rental for $29.99 USD. The program includes a total b...
Thu, 15 May, 2025 at 3:29 PM