• How can I access my account info or subscription details?
  • How do I change my subscription?
  • How do I update my payment information? (Website, Apple, Google Play, and PayPal.
  • How do I subscribe to The Fitness App?
  • How do I cancel my subscription? - based on the selected payment form.
  • How do I restore my account with an Apple subscription? (Apple ID protection enabled)
  • I don't have a credit card, how can I subscribe?
  • How do I purchase The Fitness App subscription?
  • How do I login and get started?
  • How do I get started with The Fitness App?
  • I subscribed through Samsung Pay (TV) how do I cancel my subscription renewal?
  • How do I view the app programs on my Smart TV?
  • What is your cancellation and refund policy?
  • Apple manages my subscription billing, how do I retrieve my receipt?
  • PayPal manages my subscription billing, how can I get my receipt?
  • Will my subscription automatically renew?
  • I'm in the mood for a new meal plan, how can I change my current meal plan?
  • How do I change my "Shop Day" - iOS Platform (Android below)
  • What is The Fitness App?
  • I don't know how to obtain my PayPal receipt? Can you provide a step by step?
  • How do I change the days of the week I will eat on the meal plan?
  • iTOUCH Watch - How do I charge my watch?
  • My videos are not loading? How can I troubleshoot?
  • The Fitness App has your ID.Me discount for Teachers, Nurses, First Responders, Military & Students!
  • Are The Fitness App Gift Cards available for purchase?
  • What is 28Shred and how can I purchase it?
  • How do I change time between exercises?
  • Can I print my grocery list? Yes, let's start by logging into the website.
  • I purchased The 6 Keys book, how can I get the most while combining it with The Fitness App?
  • I'm logged into the app, where can I find my registration email?