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The Fitness App Help Center
Technical Questions
9
How to change The Fitness app to Spanish
How to track my calories using MyFitnessPal.
Can I download a workout?
iTOUCH Watch - How do I charge my watch?
My videos are not loading?
View all 9
Subscription Questions
10
How do I purchase The Fitness app subscription?
What are the available subscription options?
Do I need to add a credit card or select payment information for a free trial?
I don't have a credit card, how can I subscribe?
How do I change my subscription?
View all 10
Your Account
3
How can I access my account info or subscription details?
I'm logged into the app, where can I find my registration email?
Can I access my dashboard on The Fitness App website?
Billing & Cancellations
5
How do I cancel my subscription? - based on the selected payment form.
How do I restore my Google Play purchase?
How do I restore my Apple subscription? (Apple ID protection enabled)
How do I update my payment information?
What is your cancellation and refund policy?
About The Fitness App
3
What is The Fitness App?
How do I subscribe to The Fitness App?
How do I contact The Fitness App Customer Support?
The Fitness App - How to
7
How do I get started with The Fitness App?
How do I change the days of the week I will eat on the meal plan?
How do I change the time in between exercises?
How do I change my "Shop Day" - iOS Platform (Android below)
I'm in the mood for a new meal plan, how can I change my current meal plan?
View all 7
How-To? Step-by-step
Meal Plans
6
How do I access my dashboard on the website?
How do I change my meal plan in the app?
How do I access meal plan settings?
Change serving sizes on The Fitness App
How do I swap meals on the The Fitness App?
View all 6
Workouts
14
How do I login and get started?
How do I generate a workout?
How do I preview exercises ? (Short clip of each move)
I want to customize my session, how do I swap moves?
How do I change time between exercises?
View all 14
Truemed - Together, we can be healthy!
What is Truemed?
6
Truemed, Together we can be healthy!
How do I know if I qualify?
Which membership to The Fitness App is eligible for HSA/FSA use?
What is the cost?
How long does the approval process take for a customer to get a Letter of Medical Necessity?
View all 6