Technical Questions 10

• How to change The Fitness app to Spanish
• How to track my calories using MyFitnessPal?
• Can I download a program?
• My videos are not loading? How can I troubleshoot?
• Are the workouts available on a PC or laptop?

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Subscription Questions 12

• How do I purchase The Fitness App subscription?
• What are the available subscription options?
• Do I need to add a credit card or select payment info for a free trial?
• I don't have a credit card, how can I subscribe?
• How do I change my subscription?

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Your Account 5

• How can I access my account info or subscription details?
• I'm logged into the app, where can I find my registration email?
• Can I access my dashboard on The Fitness App website?
• I need to replace my registration email, what are the steps?
• What is 28Shred and how can I purchase it?

Billing & Cancellations 5

• How do I cancel my subscription? - based on the selected payment form.
• I purchased a subscription through Google Play, how do I link the purchase with my account??
• How do I restore my account with an Apple subscription? (Apple ID protection enabled)
• How do I update my payment information? (Website, Apple, Google Play, and PayPal.
• What is your cancellation and refund policy?

About The Fitness App 4

• What is The Fitness App?
• How do I subscribe to The Fitness App?
• How do I contact The Fitness App Customer Support?
• What does The Fitness App include?

The Fitness App - How to 7

• How do I get started with The Fitness App?
• How do I change the days of the week I will eat on the meal plan?
• How do I change the time in between exercises?
• How do I change my "Shop Day" - iOS Platform (Android below)
• I'm in the mood for a new meal plan, how can I change my current meal plan?

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Meal Plans 7

• How do I access my dashboard on the website?
• How do I change my meal plan in the app?
• How do I access meal plan settings?
• Change serving sizes on The Fitness App
• How do I swap meals on the The Fitness App?

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Workouts 19

• How do I login and get started?
• How do I generate a workout?
• How do I preview exercises ? (Short clip of each move)
• I want to customize my session, how do I swap moves?
• How do I change time between exercises?

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What is Truemed? 7

• Truemed: Use your HSA/FSA funds for The Fitness App
• How do I know if I qualify?
• Which membership to The Fitness App is eligible for HSA/FSA use?
• How does using my HSA/FSA account save me money?
• How long does the approval process take for a customer to get a Letter of Medical Necessity?

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